Cirrus IT Services use 3 different remote access software to assist our customers.

  1. Splashtop Business Remote Support
  2. Splashtop On-Demand Support (SOS)
  3. Take Control

The software used depends on a few factors:

  1. Is the Customer a Managed Service Customer?
  2. Does the Customer have our remote software Installed at point of ticket submission?
  3. Is the remote session a one-time only session?


All 3 Products are secure and can only be accessed by Cirrus IT Services support staff.

If you have any concerns of questions on this topic, please do not hesitate to contact our support team.